jilinet Privacy Policy
Your personal data belongs to you. This page explains exactly what information jilinet collects when you use our Philippines gaming platform, how we use it, and the rights you hold over it. We keep things straightforward so you always know where you stand.
What We Collect and Why
1. Information We Collect
When you register on jilinet, we collect the personal details you provide — including your name, date of birth, email address, and contact number. We also collect payment-related information necessary to process deposits and withdrawals in Philippine pesos (PHP), though full card or account numbers are handled by our payment partners and never stored on our servers. When you use the platform, we automatically log technical data such as your IP address, device type, browser version, and session activity. This technical data helps us detect unusual login patterns, prevent fraud, and keep your account secure. We may also collect information about your gaming activity — such as bet history and session duration — to comply with responsible gaming obligations under Philippine regulations. All data collection is limited to what is genuinely necessary to operate the platform safely and fairly for every player.
2. How We Use Your Information
The personal information you provide is used primarily to create and manage your account, process transactions, and verify your identity in line with Philippine anti-money laundering requirements. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to these policies — we do not send unsolicited promotional messages without your consent. Gaming activity data is used internally to monitor for problem gambling indicators and to apply responsible gaming tools where needed. Technical log data helps our team investigate and resolve any platform issues you may encounter. We do not use your data to build advertising profiles or sell insights to marketing companies. Any analysis we perform on aggregated data is done in a way that cannot identify you as an individual. Your data is used to serve you better on the platform, not to profit from your personal information.
3. Sharing Your Data
jilinet does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and fraud prevention services — and only to the extent necessary for those specific functions. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy laws. We may also disclose information to regulatory authorities or law enforcement agencies when required by law or when we have a good-faith belief that disclosure is necessary to protect the safety of our users or the integrity of the platform. In the event of a business restructuring or acquisition, user data may be transferred as part of that process, and you will be notified in advance where legally required. We never share your data with unrelated third parties for their own marketing or profiling purposes. Your trust is the foundation of how we operate, and we take that responsibility seriously.
4. Your Rights Over Your Data
As a user of the jilinet platform based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. You have the right to know what data we hold about you, to request a copy of that data, and to ask us to correct any inaccuracies. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory compliance purposes. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you can contact our support team through your account dashboard after logging in. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.
5. Security and Data Retention
We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your personal information. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jilinet account and to enable any available account security features. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine financial and gaming regulations. When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised. Our security practices are reviewed regularly to ensure they remain effective against evolving threats. If you ever suspect unauthorised access to your account, please contact support immediately through your account dashboard.
6. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised date at the top. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the jilinet platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is used, please reach out to our support team through your account dashboard. We are committed to being transparent and responsive on all matters relating to your personal data. Your privacy is not an afterthought — it is built into how we design and operate every part of this platform.
Quick Answers on Data Privacy
Common questions Filipino players ask about how jilinet handles personal information.
No. jilinet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with service providers who help us operate the platform — such as payment processors and identity verification partners — and only under strict contractual data protection obligations. We have no arrangement with advertisers or data brokers. If you have concerns about how your data is being used, you can contact our support team through your account dashboard at any time.
You can submit a data access or deletion request by contacting our support team through your account dashboard once you are logged in to jilinet. We will verify your identity before processing the request to ensure your data is not disclosed to or deleted by an unauthorised party. Deletion requests are subject to our legal obligation to retain certain records under Philippine financial and gaming regulations, so some data may need to be kept for a defined period even after your account is closed. We aim to respond to all data requests promptly and will keep you updated throughout the process.
Full payment account details — such as card numbers or e-wallet credentials — are handled directly by our trusted payment partners and are never stored on jilinet's own servers. We only retain transaction records such as amounts, dates, and reference numbers, which are necessary for account management and regulatory compliance. All payment data transmitted through the platform is encrypted in transit. If you have a specific concern about a transaction or payment record on your account, please contact support through your dashboard for assistance.
Questions? We're Here to Help
If you have any concerns about your data or account privacy, our support team is ready to assist. You can also visit our FAQ for quick answers.